We usually ship the item within 1 business day after received the clear payment from buyer.
Attention: Please kindly be noted that items will be shipped from our London warehouse, Delivery time depends on destination and other factors. The following is the estimated time as our experience:
A) United States (By USPS with tracking number): 5-10 business days
B) United Kingdom (Royal Mail): 1-3 business days
C) Europe (By Air Mail): 3-10 business days
*Delivery time might be longer if the item(s) be inspected by customs*
Return items must not be used or have any sign of abuse or intentional damage.
For damaged items on arrival, please contact us immediately, sending us an email with a photo is preferred. We will offer solutions to such cases. Full refund or replacement will be guaranteed.
Buyer is responsible for all the other return shipping charges.
If you are going to return the item, please contact us. We will provide you with solutions and return directions.
If the item you receive does not live up to your expectation, please do not hesitate to contact us.
For other reasons, please feel free to let us know. We will get back to you as soon as we are available.